FAQs, Help & Support


Anybody looking to sending or receiving packages can use spidit.
Riders arrive within 15 to 45 mins depending on the distance from the pickup point
The prices of deliveries defer the distance between pickup and drop-off locations.
We currently operate in Lagos state with minor extensions into border towns close to lagos state boundaries.
We try our best to deliver items and packages within 1 hour for short distances and 3 hours for longer distances
Orders can be book via our website, whatsapp or through our webapp. All you have to do is visit the website and click on the Start making deliveries botton, register and fill in the necessary details and begin making orders. You can also send a message to us on whatsapp.
Most definitely. All packages sent through spidit is covered by insurance up to the tune of five hundred thousand naira.
SpidIT operates from monday to saturday from 8am to 5pm.
You can pay via Paystack on our on app by debit card, USSD and the options available on their platform. Payment can also be made on pickup or delivery to our Spidsters.